Privacy Policy
We respect your privacy and are committed to protecting the personal information provided by you while using this booking portal.
1. Information We Collect
To process your room booking and provide check-in services, we may collect information such as:
- Name and contact details provided during booking.
- Original ID proof details used during booking.
- Aadhaar card copy uploaded for verification.
- Details related to your room booking and reservation.
- Information required for age verification of children, where applicable.
2. Use of Information
The information collected through this portal may be used for:
- Processing and managing room bookings.
- Verifying the identity of devotees at the time of check-in.
- Verifying proof of residence where required.
- Verifying age eligibility for children.
- Providing booking-related assistance and services.
- Maintaining the security and proper functioning of the portal.
3. Aadhaar Information
Users may be required to upload a copy of their Aadhaar card in JPG/JPEG, PNG, or PDF format, with a file size not exceeding 1 MB, for verification at the time of check-in.
The Aadhaar information provided by users will be used for the purpose of verification related to the booking and check-in process.
4. Information Security
We take reasonable measures to protect the information provided through this portal and to maintain the security of user information.
Users are advised to provide accurate and valid information while making a booking.
5. Booking Information
The information provided during the booking process may be used to verify the booking and the identity of the person making the reservation at the time of entry and check-in.
Users must produce the same original ID proof used during booking at the time of entry.
6. Portal Updates
This portal is periodically updated to enhance its features, improve security, and ensure better service delivery. During such updates, temporary interruptions or disruptions in service may occur.
Users experiencing any difficulty may contact the Help Desk for assistance.
7. Changes to Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in the portal, security measures, or services. Users are advised to review this page periodically for any updates.
8. Contact
For any assistance or queries related to the booking portal or information provided during the booking process, users may contact the concerned office or Help Desk.